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Cal-ITP Benefits newsletter

We send a newsletter each month to share product updates, adoption metrics, and news related to Cal-ITP Benefits. Below is an archive of all newsletters we’ve shared organized by year and month.

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- The January Update

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  *2025 year in review*

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  473 enrollments in 2025 (304% YoY growth), 6,646 reduced-fare transactions (138% YoY), and 3 new agencies onboarded. Also covered: the Switchio fare processor integration, an in-person enrollment beta at SBMTD and MST, and the completion of eligibility standards research for riders with disabilities.

- The February Update

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  *New transit partner*

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  El Dorado Transit Authority completed their contactless payment implementation and went live with Cal-ITP Benefits for older adults and Medicare cardholders, bringing the total to seven active agencies. The team also highlighted behind-the-scenes infrastructure work to support scalability.

- The March Update

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  *New enrollment pathway*

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  Redding Area Bus Authority (RABA) became the eighth agency to adopt Cal-ITP Benefits and the first to enable the low-income (CalFresh) enrollment pathway. Californians who receive CalFresh benefits can now verify eligibility and register a contactless card entirely online — no income disclosure or in-person visit required.

- The April Update

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  *Major feature*

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  Regional enrollment launched in San Luis Obispo County: a single enrollment now automatically applies reduced fares at both SLO Transit and San Luis Obispo RTA. Regional enrollment will expand to a group of transit providers in Ventura County in summer 2026. The California Mobility Marketplace also published a new "Rider Benefits" resource page devoted entirely to information about Cal-ITP Benefits.